My Lyrics Aren't Showing Up
- Pull down on the home screen to refresh
- Check your internet connection
- Try signing out and signing back in
- Ensure you're using the same account where you added the lyrics
Practice Session Won't Complete
- Ensure you've answered all questions/revealed all lines
- Check for any remaining blanks or words to fill
- Try the “Continue” button if available
- Close and reopen the app if the session appears stuck
I Can't Sign In
- Verify your email address is correct
- Check your password (passwords are case-sensitive)
- Ensure you have a stable internet connection
- Try resetting your password if you've forgotten it
- Check if there are any service outages
The App Is Running Slowly
- Close and reopen the app
- Ensure your device has sufficient storage space
- Update to the latest version of Lines from the App Store
- Restart your device
Quick Reference Guide
Common Actions
| Action | How To |
|---|---|
| Add lyrics | Tap blue “+” button on home screen |
| Edit lyrics | Tap ⋯ menu > Edit, or long-press > Edit |
| Delete lyrics | Tap ⋯ menu > Delete, or long-press > Delete |
| Start practice | Tap lyrics card > Select part > Choose mode |
| Change appearance | Settings > Appearance > Select mode |
| Log out | Settings > Log out > Confirm |
| Delete account | Settings > Data > Delete Account |
| Manage subscription | Settings > Manage Your Lines Subscription |
| Report problem | Settings > Report a problem |
How to Get Additional Help
If you're experiencing issues not covered in this documentation:
- Go to Settings > Report a problem
- Describe your issue in detail
- Submit the report
- Our support team will investigate and respond
Still Need Help?
Can't find a solution to your problem? Our support team is here to help.
Contact Support